Question 1

Where does my business data actually live? Is it NZ-hosted?

Accepted Answer

Aroata runs entirely on NZ-hosted infrastructure. Your ledger entries, GST figures, supplier invoices, and overnight review summaries never leave Aotearoa — we don't ship them to overseas LLMs or offshore data stores. That keeps your IRD records under New Zealand jurisdiction.

Question 2

What's the two-monthly GST rhythm Aroata tracks?

Accepted Answer

New Zealand GST returns are filed every two months by default — the IRD two-monthly filing frequency, set when you registered for GST. Aroata is built around those six filing slots a year: we flag the return window opening, the due date, and the reconciled figure for the upcoming period so you are not scrambling on the last day.

Question 3

How is Aroata different from Xero Analytics Plus?

Accepted Answer

Xero Analytics Plus is a great reporting add-on, but it shows you numbers — Aroata acts on them. We read your Xero feed overnight, reconcile supplier invoices against bank lines, watch GST slot dates, and triage incoming reviews, then hand you a one-page briefing by sunrise so you only deal with the items that actually need your call.

Question 4

What does the night shift actually do overnight?

Accepted Answer

Between close-of-business and sunrise, four watchers run in sequence: cash-flow reconciles yesterday takings against bank deposits; GST checks the upcoming two-monthly window and any unreconciled GST figures; suppliers matches invoices to your inbox and flags mismatches; and reviews triages overnight feedback and drafts replies. You wake up to a single briefing, not seven dashboards.

Question 5

How do urgent items reach me during the night?

Accepted Answer

Anything we cannot resolve from your standard rules — a disputed supplier charge, a 1-star review, a GST figure that will not balance, a cash-flow dip past your threshold — gets routed straight to your morning briefing marked Needs your call. You set the routing (in-app, email, or SMS) before close, so a problem at 7am does not catch you off-guard.